Wordpress plugin not pushing purchase event in dataLayer

1

Hey guys,

we’re facing this problem: purchase_stape (created by plugin stape) event does not appear in dataLayer

on this site: mirror-clothing.com;

we have more than one site with this problem but let’s first fix this please :slight_smile:

  • List item the plugin is updated;
  • we can’t track purchase since October 26th
  • developer says nothing has changed since october 26th

attached some screenshots;

please can you help us?

mirror-nopurchase
mirror-nopurchase1895×900 177 KB

mirr-3
mirr-31317×970 237 KB

mirr-1
mirr-11523×815 216 KB

mirror-purch-ff
mirror-purch-ff1850×800 146 KB

Many thanks

2

Hi @giovanni_fabbrocino

I’ve passed this on to the developers, once they look at it and give an answer I’ll post back to you here. I see that you don’t have the old thank you page url, I think this is related as we added a check for this earlier.

1 Like
3

Hi @giovanni_fabbrocino

There is now a new update available for the plugin, try updating and see if everything is fixed now?

1 Like