We are using GA4 server-side tracking with the Stape Shopify App. We recently added UTM parameters to our multiple campaign settings.
We are also using Query Replacer and transformation in server GTM mentioned here: How to avoid UTM parameters removal
Currently, no UTM tags are coming through to either GA4 or Shopify. What could be the problem?
Here are our settings:
In GTM, everything is transformed and seems to be transferred, but it does not appear in Shopify and GA4:
Does anyone have any thoughts on this?
We clicked on our link in the ad, found ourselves in the server logs by IP address, but for some reason, the request referrer with UTM tags is not displayed here, just the website is specified, without tags. How can we fix this and why are they not being transferred? We configured everything according to the guide.
Hello!
Please follow the link below to find an article that will help you review your report settings
We will also be happy to answer any additional questions you may have.
You can always write to us at support@stape.io and we will be happy to help!
How does this relate to preventing the truncation of UTM tags?
