Working on a setup of TikTok pixel + capi. Everything is set up according to guide, and all required parameters are sent in the right format. All events say they fire successfully while debugging, but initiate checkout and purchase events are not received in TikTok events manager. I’m not seeing any errors in Tiktoks test environment either. Anyone who has had a similar issue on a Shopify store? Were you able to solve it while still complying with GDPR?
Hey!
Everything in your setup looks fine, so the issue is likely related to GDPR consent or missing ttclid/event_id data during checkout. It’s a pretty common thing with TikTok CAPI on Shopify.
The consent settings and make sure the right identifiers are passed — once that’s done, your checkout and purchase events should start showing perfectly in TikTok Events Manager.
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