I am using the stape.io LinkedIn CAPI template, and the purchase event is being sent and received (visible in the LinkedIn interface) successfully, but the purchase amount is missing. In the server-side GTM preview, I can see that the amount is included in the Request Body:
“conversionValue”:{“currencyCode”:“EUR”,“amount”:“1.2”}
So, I don’t understand what could be wrong. A few days ago, I even tried to use a Transformation to augment the value to be a number (and not a string, just in case), but I still don’t see it reported in the interface. Anyone with the same issue?
Hi @Marina_Yordanova, is your conversion on LinkedIn Ads configured to use Dynamic value?
Yes, the value is set to dynamic.
Is the CAPI working for you correctly? If you are able to see values, could you show me a screenshot of the CAPI setup in the server-side GTM?
Hi @Marina_Yordanova, I’m just using a test account, and I don’t have any campaigns running.
Do you have any active campaigns?
The value you see on the Measurement > Conversion Tracking page is the value you added when creating the conversion, not the sum of values received when the tag fires.
I created a conversion using the value $1,000,00, that’s why you see that on the first line.
To see the actual sum of values received, you have to go to the Advertise tab and add the Total conversion value column.
Hi, yes, that is what I do, I go to the Advertise page to check the stats, but the entire column Total conversion value is empty.
I’m waiting for the LinkedIn team to check again on their end and send more instruction if possible.
Thank you for your time!
