Stape DataLayer Events not showing (view_item, add_to_cart)

[sashage]

Hi,

I see a weird behavior that Stape events are not pushed into dataLayer for events like add_to_cart_stape or view_item_stape.

I have setup up Stape dataLayer App on my Shopify stores, but never had this issue. Checkout seems to work fine though.

Do you have ideas what might be causing this? Maybe a conflicting app or something like that?

Thank you!

[Alex]

Maybe your site is using headless shopify? That’s what it sounds like

[Cristian_de_la_Maza]

I have the same problem. Anyone has a solution for this?

[SSAK_Agency]

Same problem, just after owner switch some products from variants to single products

[Dmytro]

Hi Cristian,

Please have a look at this thread to search for possible causes.

No view_item and add_to_cart events from app

Hi, While checking your website, I didn’t spot any issues with these events. The event is present in the data layer, and when checking the network, the request is being sent to the server container. [Screenshot 2026-04-20 at 10.24.34] [Screenshot 2026-04-20 at 10.28.32] [Screenshot 2026-04-20 at 10.58.57] [Screenshot 2026-04-20 at 10.59.46] To debug the causes, I would advise you to run a preview of the web and server container and check the outgoing requests from the server to the relev…

It would also be helpful if you could share your website so we can check the events.