thank you erfan for your interest. I just solved the issue. The video says that I need to name the trigger “add_to_cart_stape” . but in my case the trigger name is only “add_to_cart”.
same thing for the purchase and page view
You’ll need to create separate tags for GA4 because the events end with “_stape,” preventing direct use of the events variable. You can employ different code to track with a single GA4 tag.
Thank you Dan for your help. I followed all the steps of the “[How to use pre-built Shopify GTM templates from Stape]” Blog , I still have some question:
1- How can I check if the app is installed in the right way?
2- I have 4 google ads accounts. Now after following all the steps in the blog, I have 1 ad account is linked with GTM. how can I track the conversions in the other 3 accounts.
Run preview and see if there’s dataLayer events there.
if your 4 google ads accounts are supposed to fire simalutaniously - copy Ads tags, feed the copies approriate ids/labels
You need to at least disable Data Sharing option in Meta App on Shopify, or remove the app. The idea is you don’t want two sources of reporting. Test your setup before making the switch