I hope you are doing well. I have set up the Stape Conversion App in my Shopify store. When I debug in the preview window, I can see add_to_cart events. However, after I am redirected to the begin_checkout page, the checkout page does not load in GTM Preview, and the test purchase also does not show in GTM Preview. How can I solve this? Any help or guidance would be appreciated. I have done everything the Stape app suggested. Custom pixel and checkbox in add_data layer and as well enable the Stape app from theme editor. Thank you
On the Shopify checkout page, the GTM data layer is not available because Shopify restricts access to the checkout environment. Unlike other store pages, the checkout operates in an isolated (sandboxed) environment. Because of this, during normal debugging, you won’t be able to see checkout events in the GTM preview.
However, you can still debug checkout events using our Stape GTM Helper Chrome extension.
You can find the full guide at this link: How to Debug Shopify Checkout Page Using GTM | Stape .
Thank you for your reply. Yes, I used the Stape GTM Helper. My GTM preview is working well, and I am able to test all the events perfectly and solve the problem. Thank you, Stape Team, for creating the STAPE GTM HELPER APP
