Not receiving data from the Data Client

Facebook Conversion API
1

I am trying to use the Meta Conversion API with Stape.io through GTM. I tested the available options as thoroughly as I could but am stuck because it’s still not working. I am also not using GA4 and don’t wish to use it.

Here’s what I have done so far:

  • Connected Stape with GTM
  • Installed the data tag from Stape in my web container
  • Added a simple “All Pageview” trigger to the tag
  • Downloaded the Data Client from GitHub and added it to the server container
  • Added the Facebook Conversion API template
  • Included all page views tag

The data tag is triggering properly, but I don’t see any server-side activity in the Facebook Event Test tab. What am I doing wrong? Any advice would be appreciated!

data client
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data tag
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2

Hi Leon,

Please show the settings and trigger of your Facebook Conversion API tag

3

I resolved the issue myself, including the deduplication problem, by following these steps:

  • First, I added a unique event ID to the web container for all page view events.
  • I then included the event_id under the data tag in the web container.
  • Lastly, I applied the same solution to the Facebook Conversion API in the server container.

I tested this only with pageviews, but hopefully, it will help someone else with a similar setup.

mppzb3fec5pd1
mppzb3fec5pd11013×742 201 KB

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