GHL CRM Stape APP Question

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1

Hi,

We have added the Stape Conversion App in Go High Level CRM. During configuration, we can’t see the value to select for the FB Click ID parameter.

How can we solve this? And does the app automatically send the Opportunity value to the sGTM?

The rest of the things are okay. I’ve just fallen behind with the FB Click ID settings.

Thanks.

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That dropdown will have a list of custom fields, should you have any in your CRM. There are no native fields in GHL holding the click-id, so the app only assumes it can be grabbed from a custom one

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Thank you. We will attempt to capture the FBCLID from the URL using a custom hidden field in the form.

4

To ask another relevant question on this topic: The field in the GHL connection app says “Facebook Click ID”, but I am experiencing uncertainty if it actually wants the fbclid or the fbc.

From what I have understood, fbc is the main value used in Event Matching and as supporting evidence in deduplication.

However the name of the Field “Facebook Click ID” seems to match up semantically better with fbclid.

Can someone please clarify this with a degree of certainty so that I can send the correct info in that field?

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In case anyone is wondering what the difference is between fbclid and fbc:

fbclid (raw URL click id)

  • Appears on the landing page URL after an ad click: ?fbclid=...
  • Exists only if the user arrives from a Meta click and the parameter survives redirects.

fbc (the value Meta wants for matching)

  • The Conversions API parameter name is fbc.
  • Meta expects it in a specific format, commonly:
    • fb.1.<timestamp_in_ms>.<fbclid>
5

@Dan, is there any solution available?

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Hi @Alex-NLB the semantics are correct, app expects a click_id, so clean fbclid, it handles transformation to fbc on it’s own for the API digestion purposes.

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Great, thank you very much for clarifying that, that makes it easy :slight_smile: