First party data with Global Stape CDN

Server-Side Tagging for Shopify
1

Hi all,

I’m trying to set up first party data for my Shopify webshop. I did receive tags on my server side container, but I couldn’t see user data overthere, neither in the logs in Stape when I make a payment. I expect I should be able to see this kind of data in stape logging? I was looking at some how-to manuals from Stape.io to configure this. I came on the manual from the below link:

(Sorry I can’t add a link in here because I’am a new user, please type “https://” in front of above)

There they describe that when Shopify manages your domain, which they do, you can not enter an A and AAAA name with the same name. So they made a checkbox to enter 2 CNAME’s. I did enter 2 CNAME records named: tagging and load.tagging. But since I made this change, I don’t see that the tags are pushed/fired on my web side container and thus neither on my server side container. The container is verified in Stape.io. Can anyone please help me out with this? See my settings below:

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Please let me know if you need more information.

Best regards,

Tim

2

Hey @Tivabox , I’m getting the same issue. Did you find a solution ?

3

Here it is necessary to have more information, ideally recording a video where the problem can be seen. From the description it is difficult to understand what is the reason why some tags do not work.
Using a subdomain should have no effect on how tags work on the sGTM container, so it’s most likely a bug in implementation or testing somewhere.