When I use preview mode in GTM server and click a link my site, inside “test events” in Facebook
the event ID’s from the partner integration received from the browser and those sent from the server both match. However, when I am not in preview mode, the event ID sent from the partner integration shows up, but there is no event ID from the server. It says “deduplicated” next to the event, but it still has me concerned, because the server pageview isn’t combined with the browser pageview event the same way it is when I’m in preview mode.
Is this a problem, and if so, how can I troubleshoot it?
Also, if you use screenshots to show me, please explain how you got to those places in GTM. I’m very new to GTM and half of my problem is screenshots showing tags or variables and I have a hard time finding what I’m seeing. If you could give a little extra help in how to get to these places, that would help immensely.
I set this up following the video tutorial where I imported containers using this video: Facebook conversion API for Shopify - YouTube