Data tag no firing event

Glamclub · September 23, 2022, 7:35pm

Hello good morning guys, today I woke up with all my tags not firing from the web container, I need help, who else has it happened to, I’m using data tag & data client

Glamclub · September 23, 2022, 7:38pm

Captura de Pantalla 2022-09-23 a la(s) 3.37.48 p. m.3104×1808 335 KB

Glamclub · September 23, 2022, 7:39pm

Captura de Pantalla 2022-09-23 a la(s) 3.39.11 p. m.3104×1808 418 KB

Denis · September 25, 2022, 9:32am

Did you remove Facebook integration?

Glamclub · September 26, 2022, 3:10am

@Denis I have installed it correctly, before it worked fine but now it doesn’t. When I got the problem, I started from scratch again and went through all the steps.

I was also able to notice that old codes like this do trigger the event. even though they are not configured to work with the native facebook integration

github.com

stape-io/capi-shopify/blob/df96788bdcf3e98e9f93c39bdfd70b5ccf31fd48/analytics.js

window.dataLayer = window.dataLayer || [];

var patchedTrack =  function(type, data, eventId) {    
    if (!eventId) {
        eventId = Math.random().toString(36).substr(2, 9) + '_' + Math.random().toString(36).substr(2, 9) +'_' + Math.random().toString(36).substr(2, 9);
    }
    
    if (type === 'Viewed Product' || type === 'Added Product') {
        var dataLayerData = data;  

        dataLayerData.event_id = eventId;
        dataLayerData.event = type;

        dataLayer.push(dataLayerData);
    }

    window.ShopifyAnalytics.lib.track2(type, data, eventId);
};

function patchTrack() {

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I have tried many things but they don’t work. Although I am not a developer, I am at a medium level of understanding, everything indicates that there is a problem with that code. if you know anything else please let me know, i also think there might be some shopify update