I connected my Subdomineo and it has been more than 72 hours and my Domineo has not been verified, what can I do? I have already checked the DNS propagation and everything seems to be correct.
[image]
I connected my Subdomineo and it has been more than 72 hours and my Domineo has not been verified, what can I do? I have already checked the DNS propagation and everything seems to be correct.
[image]
Please share with us your custom domain or the email address to which your Stape account is registered.
Or you can always write to us at support@stape.io and our support team will be able to check everything and provide assistance.
Here is also potential reasons and how to fix it:
I have the same issue it has been 1 week and DNS still doesn’t verify. The Knowledge base articles do not address the problem. Support tickets have no response.
You can always contact support with this by creating a ticket, the response time is usually no more than 12 hours.
You can create a ticket here: https://help.stape.io/hc/en-us/requests/new
But this is 99% of the problem that you have not correctly created DNS records, potential causes and how to fix it you can find here: