Custom Domain with cpanel

Google Tag Manager Server Container
1

I’m having a bit of trouble.

On stape I first disabled the CDN, copying name and the A and AAAA records.

Inside my cpanel under Edit zone, inside my main domain I entered the custom domain with the relative values ​​but it seems that something went wrong.

Can I use the custom domain name to create an additional domain?

2

We recommend you contact Stape support with your inquiry and provide the screenshots of the records you’ve set up.

You can contact them via email at support@stape.io.

3

@Nick_Foggy I’m writing here because the support team told me that they can’t help me and to ask the community