I am trying to change my Capi G password because I am unable to enter to the site. However, when trying to do it it says that I have to get in touch with my account administrator. What does it mean?
Can you provide screenshots or video recording please?
Sure! There you are: Library | Loom - 18 October 2024 | Loom
Thanks!
Hi,
Events manager redirects you to the wrong CAPI gateway hub, your hub located on https://capig.stape.tech
I know, but as you can see in the video I am not able to change the password. Is there any notification or something like that?
In the video you are in the wrong CAPI gateway hub
If you want to reset your password, go to https://capig.stape.tech, press the forgot password button, and request the reset link.
let me see…I will check it asap