I’m trying to add automatic event uploads through Signals Gateway or CAPI Gateway, but after creating the connection (AWS S3 or Google Cloud Storage) it won’t work and the connection is shown nowhere. Manual upload is working just fine.
I followed the guide here Upload Events - Gateway Products - Documentation - Meta for Developers but the this screen is never shown:
Automatic event uploads for Signals Gateway / CAPI Gateway are configured entirely in Meta’s Gateway UI.
Stape only hosts Signals Gateway instance – it doesn’t create or display the AWS S3 / GCS connections anywhere in the Stape interface.
Manual uploads keep working because they bypass the automatic-upload feature. We advise you to contact Meta support regarding this case.