Anyone here using Stape with Shopify Advanced? Need your honest take!

Hi everyone! :waving_hand:

I recently followed someone’s advice and switched my Shopify store to Server-Side tracking using Stape.

Since then, I’ve noticed that some tracking doesn’t seem to be working correctly — it feels like not all the data is coming through properly.

Now I’m wondering what’s best to do:

:backhand_index_pointing_right: Should I hire someone who really knows how to fix and verify the setup?

or

:backhand_index_pointing_right: Would it be smarter to go back to Shopify’s default integrations with Google and Meta, since they were working fine before?

We’re on Shopify Advanced (not Plus) .

And if anyone can recommend someone who’s honest, truly skilled, and charges a fair price (nothing astronomical!), I’d really appreciate it. :folded_hands:

Thanks so much in advance for any advice or recommendations!

I have been setting up Shopify server-side tracking using Stape for couple of years now. If everything is set up properly, it should work great. It’s better to audit the GTM setup and troubleshoot if there is any issues.

Hi Jose,

Switching to server-side tracking can be tricky, the issue is usually with data layer configuration or webhook endpoints not properly syncing with your Stape container.

Before going back to client-side, worth checking if your purchase events are firing through the network tab and whether your GTM server container is receiving all the enhanced ecommerce parameters correctly.

I handle these types of server-side setups for other Shopify clients regularly, so I know where things typically break down and can quickly identify what needs fixing.

Happy to help diagnose the issue if you need another set of eyes on it.

You can reach out to me on my email here

Colin

Hey @Jose_Moreno

As the crowd has already replied, our app gives you everything you’d need. And it doesn’t matter whether you are on Shopify Advanced, Plus or anything else.

Few possible routes for you:

  1. Self-service. We have recently released a Setup Assistant tool that will configure your containers for you, based on our app. Check here: GTM Setup Assistant | Ready-to-Use Tracking Templates

  2. You can reach out to Stape Care Stape Care | Server Google Tag Manager Consulting Services for a turn-key implementation.

  3. We of course can also recommend our certified partners: Join the Stape partner program today - Stape

  4. Of course there’s Linkedin, Upwork etc. where there’s plenty of subject-matter experts available.