2 Google Tag Error in GA4 and Google Ads

Hi,

We are using the Stape GTM app in Shopify. We are also using the JSON file of Stape in our web and server GTM to set up server-side tracking.

The issue is that we are seeing 2 Google Tag errors suggesting to use of the Google & YouTube app:-

  1. Action required: Google measurement on Shopify is at risk.
  2. Unsupported tag implementation detected on Shopify

Should we skip those errors? Or, should we change our Google Tag & Page View trigger to something else like page_view_stape

How can we solve this error?

Thanks.

TLDR - You can ignore this.

These warning are based on Shopify’s switch to Checkout Extensibility, where you’d need to know what you’re doing (or follow Stape’s advise) in order to achieve proper tracking in light of cookie limitation that their sandbox (extensibility) brings to the table.

As such, Google is pushing everyone to just switch to native Google app in Shopify to avoid any issues.

So, is it safe to have both “Google & Youtube App” and the Stapes app installed? I’m using Shopify Hydrogen, and not liquid, and what I’ve setup there works perfect.

But since migrating to sGTM from not having it, I’m getting the “Unsupported tag implementation detected in on Shopify”. I’m using the custom pixel snippet recommended by the app.

So, is it safe to have both “Google & Youtube App” and the Stapes app installed?

no, that would be over-reporting

But since migrating to sGTM from not having it, I’m getting the “Unsupported tag implementation detected in on Shopify”. I’m using the custom pixel snippet recommended by the app.

yeah, you’re getting a notification from Google cause they see you using GTM where they’d rather have you use the app.

I have a web container and a server containger set up in Tag Manager (from following the Stape set up instructions)

I’m also getting this error, in my Web Container.

I also have the Google & YouTube app in Shopify.

Are you saying I should delete the Google and Shopify App in Shopify and it will resolve the issue?

Imgur
Imgur

hey @syrinx123

the issues that your web container is displaying:

A) some pages untagged - you can go ahead and check the list, I can almost guarantee pages in question actually have GTM and yopur tags on

B) “Unsupported…” prompts you to stick to native integrations and don’t use GTM. That’s all it is. You be the judge of what to do, our advise is to stick to GTM.

Above issues will not be resolved whatever you do to the apps, why I’m saying you should be removing those, is because you are effectively over-reporting. That is both your GTM setup and the apps are sending signal towards the same destinations