No Postal Code Data Returned from Geo Power-Up in HTTPS Headers

Google Tag Manager Server Container
1

Hello everyone :waving_hand:

I have an online store hosted on Salla (an e-commerce platform based in Saudi Arabia).
I’m using Stape Server-Side GTM and I’ve already activated the Geo Power-Up feature to enrich requests with location data.

However, in my HTTPS request headers, I only receive limited information such as country and region,
but I don’t get any postal_code (ZIP code) data at all.

Here’s what I currently see in the request:

x-gclb-country EG
x-gclb-region C
x-geo-city Cairo
x-geo-country EG
x-geo-ipaddress 193.227.49.129
x-geo-region C

But there’s no field for postal_code

I’ve checked multiple requests and verified that the Geo Power-Up is enabled and active in my Stape account.

Can you please confirm:

Does the Geo Power-Up provide postal code data for requests coming from Saudi Arabia (or Middle East region)?
Is there any additional setup required to get the full location information like postal code ?

Thanks in advance :folded_hands:

2

Hey @M_Abdalaziz there’s no additional configuration needed so long as your power-up is turned on.

If you’re not seeing postal_code added - means it was not resolved in your specific case. You can test your IPs here: https://www.maxmind.com/en/geoip-web-services-demo (geo power-up is partially based on it)